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Monitors Users Backups Audit
Meet Sam

Your always-on help desk.

Throughput
—
Within SLA
—
call
Landline
(724) 359-0505
sms
Text
(724) 213-3230
mail
Email
help@sam.pinkduckcompany.com
Managed Accounts
    sync Audit logs record all activity performed within an account.
    sync File backups run every day at 5pm.
    sync Users automatically sync with your identity provider.
    Name PoC Email Phone RMM Last seen Attested
    sync Monitors scan your connected services for incidents and risks.
    You are the human in the loop
    Either tap Note - to leave an update - or Reply, to notify everyone on the thread.
    System of record

    Sam is your personal IT assistant, helping support and secure your business.

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    Introduce Sam

    Your team can text Sam anytime at (724) 213-3230.

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    Add monitors

    Sam runs 1000s of security and compliance tests each day.

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    Get to work

    You and Sam work together on support requests and alerts.

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